Digital transformation is at the heart of Saga’s growth strategy. In 2016, the company began moving its insurance operations onto the Guidewire platform. Consisting of both internal agent-facing and external customer-facing interfaces, Guidewire brings Saga’s critical business processes onto a single platform. “Guidewire is central to our whole insurance operation,” says Steve Johnson, Lead QA Engineer at Saga. “All of our policies and accounts run through Guidewire, so it’s critical that all processes and scenarios are running smoothly, which requires ongoing development and testing.”

That puts a lot of responsibility on Johnson and his large team of QA testers. It’s up to them to ensure each and every new Guidewire development release is in optimal operational order. And the workload is heavy with one monthly development release for each of Saga’s two lead products – motor and home insurance. Meeting that need meant solely manual testing was no longer feasible under the new Agile methodology. Therefore, the company turned to Katalon’s quality management platform to enable more agile software testing.