How Hive CPQ used test automation to improve customer satisfaction and retentionBook a demo
Simplifying the selling process with product configurator & CPQ software
Hive CPQ configurator is a software that allows clients to work together on configuring specific products concerning their line of work. These products can be from fast acting doors to radar transmitters for level measurement. For the configurator to work flawlessly, it needs a thorough testing method.
Delivering better and faster software using test automation
Hive CPQ initially wrote numerous manual test cases for the software and its behaviour. However, it was not efficient enough. The biggest problem and loss in a startup product is losing a customer.
This usually happens because of an untested, error-prone software. Therefore, like other competitive companies in the same industry, Hive had to cover the entire software with an automatic test executed on a regular basis.
Startup companies often proceed fast without writing any tests for their products as they need to prioritize fast delivery over quality. Moreover, adding a new feature or changing the existing one often leads to regression that may affect the consumer buying process.
“To avoid that, we (Hive CPQ) started writing end-to-end tests—the tool we chose is Katalon and we hit bullseye!”
Writing end-to-end tests
Accelerated test execution
Katalon Studio is a fairly simple, straightforward automation testing tool—meaning that you do not have to have great programming knowledge in order to write automation test cases. There is also a scripting mode for more advanced users and test cases.Bojan Ognjenovic, QA, Hive CPQ
Katalon Studio allows Hive CPQ to cover all major functionalities of their products in a short amount of time. Hive CPQ was able to accurately locate test objects in their app thanks to Katalon Studio’s compatibility with Angular 2 and the Shadow Dom selector from Katalon (4.8).
Eventually, Hive CPQ started writing test cases in Katalon and almost covered the entire software within a short period of time. The test cases run smoothly—and even if some of them fail, the team can immediately check what went wrong to correct the errors.
“Katalon Studio helps Hive CPQ configurator getting better every day in every way.”
More Success Stories
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Top-tier energy production and management company Eni Plenitude uses Katalon to break down silos, reduce test time, increase quality, and maximize cost savings.
Leading communications service provider Liberty Latin America (LLA) is using Katalon and has partnered with Capgemini to create a consistent testing framework that has saved more than 2,400 work hours.
UK-based insurance provider Saga is using Katalon’s comprehensive quality management platform to speed up development timelines with agile software testing.
GE Digital, a global leader in industrial software, needed to accelerate software quality feedback loops and eliminate silos in their testing process. With the Katalon Platform, they were able to streamline testing processes, enhance their services, and improve their products.
HOSPITAL & HEALTHCARE
By using Katalon Studio for test automation, Care Logistics has significantly reduced costs, freed up staff, and cut down the regression testing lifecycle by 50%.
Katalon has helped Tunaiku reduce 60% of the time creating automated test scripts with Katalon Studio, and manage automation results with Katalon TestOps.
IT SOLUTIONS & SERVICES
Using Katalon Studio to test APIs and generate API test scripts, Angler was able to save time and cost of detecting bugs in the development p hase and preventing bug accumulation.
IT SOLUTIONS & SERVICES
Katalon Studio has helped System Automation Corporation save 120 hours per month on software testing, and serves as a potential tool for the future testers of the team to adopt.
CARGO & FREIGHT SOFTWARE SOLUTIONS
With Katalon, the B. Rekencentra team has a powerful tool for their future expansion and scalable projects. They successfully deliver robust software and create value for customers with a stable and secure development pipeline.