How Reflections uses Katalon to deliver a superior digital customer experience

Reflections, a fintech company based in the US, sought to offer students a secure, inclusive, and straightforward method for building their financial futures. In collaboration with Katalon, Reflections' integrated testing strategy aimed to incorporate a variety of technologies. The approach involved using a unified automation platform to enable the customer to achieve rapid testing speeds.

Additionally, Reflections aimed to achieve high device coverage and minimize testing costs by leveraging cloud devices and crowdsourced testing.

• The Dev, UI/UX, and Reflections QA teams collaborated to develop an end-to-end strategy that included UI validations, API testing, and mobile testing.
• The team adopted Katalon to accelerate test automation across various technologies.
• They also leveraged specialized internal QA expertise and carried out crowdsourced testing from diverse geographic regions, encompassing a range of devices, network configurations, browsers, and more, uncovering unique UX patterns.