Website testing ensures your site works as intended for every visitor, on every device, and under every condition. From login flows to shopping carts, it's what protects user experience and business outcomes.
But manual testing alone can’t keep up with the pace of modern web development. That’s where automated website testing comes in. It speeds up releases, improves coverage, and gives teams the confidence to ship often, without breaking things.
What is website testing?
Website testing is the practice of verifying that a website behaves as expected across different browsers, devices, and user interactions. It ensures that each feature, whether it’s a login form, a product carousel, or a checkout flow, not only appears correctly, but also responds correctly to user input.
This includes:
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UI behavior: Buttons, modals, drop-downs, etc., perform the correct action.
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Input handling: Validation for required fields, bad input, and edge cases.
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Navigation: Users are directed to the correct pages or states after interacting.
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Dynamic rendering: JavaScript-rendered content displays appropriately.
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Session management: Authentication and state persist properly across interactions.
💡 Website testing goes beyond "does it look OK?". It's about functionality, reliability, and predictability in real-world conditions. If you just want to test if the visual aspect of the website is okay, you only need front end testing.
Functional web testing vs. non-functional web testing
Functional web testing verifies what your website does. It checks:
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Can users submit a form with valid data?
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Does clicking “Add to Cart” update the cart state?
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Do API-triggered components load correct data into the DOM?
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Do errors show if required inputs are missing?
Functional testing is outcome-driven. It confirms that given input X, you get expected output Y.
Non-functional web testing evaluates how well the website performs. This includes:
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Performance: Load times, time-to-interactive, client-side rendering speed.
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Responsiveness: Layout behavior across screen sizes and resolutions.
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Accessibility: WCAG compliance, keyboard navigation, screen reader support.
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Security: Client-side validation, XSS input sanitization, session timeouts.
What is automated website testing?
Automated web testing is the process of writing scripts (often using browser automation tools) that simulate real user actions (like clicks, scrolls, and input), and then verify the expected UI behavior or data responses.
Instead of manually checking the login form 10 times after each deployment, you let tools:
💡 Read More: A guide to automation testing
What types of website tests should you automate?
Automation should maximize ROI by focusing on tests that are:
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Repetitive: Performed every sprint (e.g., login, checkout)
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High-risk: Breakages impact business goals
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Low-variance: Stable inputs/outputs without visual subjectivity
Here are several types of test cases that meet those criteria:
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Regression Tests: regression tests validate that existing functionality still works after a code change. These are your automation MVP. Ideal for core flows like login, search, checkout, etc.
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Smoke Tests: these are lightweight checks after each deployment to confirm the site loads, critical pages render, and no major errors are thrown. Fast and frequently run.
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Cross-Browser/Device Validation: these tests ensure consistent behavior and layout across environments. Since there are approximately 30K+ combination of browsers-devices-OS available, automation is a great choice for cross browser web testing.
How to automate website testing: Step-by-step
1. Understand the Site and Its Users
Web testing starts from understanding your website. Map your site’s critical paths by user intent:
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Where do users spend time?
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What would break trust if it failed?
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What part of the site changes frequently?
That's what Katalon's TrueTest does. It observes real customer behavior, identifies business-critical user journeys, and auto-generates test cases that reflect how the application is truly used.
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From your analysis of user journeys, prioritize what to test and list all the test cases down in a test plan.
2. Choose the right web testing tool/framework
First, you must understand the differences:
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A web testing tool is typically a standalone product or utility that allows you to perform testing tasks without building a whole test architecture from scratch.
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A web testing framework is a code-based structure that provides APIs, syntax, and architecture to write, organize, and execute tests.
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Examples: Playwright, Cypress, Selenium WebDriver, Jest, Mocha, Jasmine.
Here's the general rule of thumb:
Choose a web testing tool if:
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You have a low-code or no-code team (manual testers or business users)
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You want to start quickly without building a full test architecture
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You need built-in features like test management, dashboards, scheduling, analytics, or visual testing
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You want a unified platform for web, mobile, and API testing
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You work in a regulated environment and need compliance-grade reporting
Examples of tools:
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Katalon Studio – Ideal for teams transitioning from manual to automated testing
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TestComplete – Feature-rich GUI-based testing for desktop and web apps
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Applitools – Best for pixel-level visual regression testing
Choose a web testing framework if:
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You’re working with developers or technical QA engineers
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You need detailed control over browser behavior, environment setup, or test logic
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Your app uses modern frameworks like React, Angular, or Vue, with dynamic DOM elements
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You want to version-control tests with your application code
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You plan to run tests in CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI)
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You want to build custom assertions, test utilities, or reusable plugins
Examples of frameworks:
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Playwright – Great for modern web apps; supports all major browsers and stable selectors
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Cypress – Fast and developer-friendly; best for debugging and real-time browser testing
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Selenium WebDriver – Widely used; ideal for legacy systems and complex integrations
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Puppeteer – Lightweight; good for headless Chrome tasks and automation like PDF capture
3. Write test scripts
Here are some best practices for writing automated web test scripts:
- Start with critical user flows like login, search, checkout, or account creation. These are high-value paths that users rely on daily and they’re the most important to keep stable across deployments. Automating these first gives you fast returns and protects against costly regressions.
- Use reusable functions for common actions such as logging in, navigating menus, or filling out forms. Don’t repeat the same steps in every script; instead, abstract them into helper functions. This keeps your test code clean and easy to maintain as the app evolves.
- Keep each test focused and isolated. A good test script should validate one flow or behavior. If a test fails, it should be obvious what broke and why. Avoid chaining multiple unrelated assertions into a single test.
- Use data-driven inputs to cover edge cases and variations without writing multiple similar scripts. For example, test form submissions using different input values from a JSON or CSV file. This saves time and improves coverage.
📚 Further reading: How to write a good test script?
4. Plug tests into CI/CD pipelines
Automated testing is most effective when integrated directly into your CI/CD pipeline. This ensures tests run automatically with every code change so bugs are caught early, before they reach users or production environments.
Set up test triggers for:
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Pull requests – Run tests automatically when new code is submitted to catch issues before merging.
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Nightly builds – Schedule full test suites to run during off-hours for comprehensive validation.
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Post-deployment to staging – Verify that code works as expected in an environment that mirrors production.
Split your tests by scope and purpose:
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Smoke tests – Quick, high-priority checks to ensure the app is up and basic flows work (typically 1–2 minutes).
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Regression tests – Complete test coverage across key areas, including edge cases and multiple data sets (often 10–30+ minutes depending on app size).
5. Analyze failures and maintain the suite
Automated test suites need ongoing care. Without regular analysis and cleanup, they become brittle, noisy, and unreliable. Test maintenance is what keeps your tests trustworthy as the application evolves.
- Track flaky tests: Identify tests that fail inconsistently by analyzing retry patterns, failure logs, and historical pass/fail rates. Most CI tools provide metrics you can use to pinpoint flaky behavior. Once identified, fix the root cause.
- Log clearly: Make failures easy to investigate by capturing detailed artifacts. Include screenshots at the point of failure, browser console logs, and stack traces. Well-structured logs save hours during triage and debugging.
- Tag tests: Apply tags or labels to your test cases (e.g., @login, @regression, @smoke, @mobile) to filter and run them selectively. This helps you build targeted test runs and organize large suites by functionality, priority, or platform.
- Refactor regularly: As your product changes, your tests should evolve too. Update test steps and selectors when UIs change, and consolidate redundant or outdated test logic. Watch for duplication across test scripts, and extract shared functionality into helper modules.
6. Bonus: balance discipline with creativity
Website testing is both science and art:
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Discipline brings structure: modular design, naming conventions, coverage tracking
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Creativity finds blind spots: weird edge cases, user impatience, browser quirks
You need both. Too much rigidity and you miss real bugs. Too much improvisation and your suite becomes unmanageable.

Best practices for automated web testing
Start with high-impact flows
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Focus first on automating critical user journeys like login, checkout, search, and account creation.
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Prioritize tests that are run frequently or have caused bugs in the past.
Automate for stability and ROI
Keep tests modular and reusable
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Write small, reusable functions for actions like logging in or navigating.
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Avoid duplication by centralizing common flows in helper methods.
Write clear, isolated test cases
Use data-driven testing
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Parameterize tests to run the same flow with multiple input variations.
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Store test data separately (e.g., JSON, CSV) for easier maintenance.
How to automate web testing with Katalon

Katalon is an excellent automation testing tool that can make your automated website testing a breeze.
With Katalon, you can:
- Instantly create automated test cases for web just by combining keywords from our Keyword Library
- Record your test cases with Record and Playback. You can also try Katalon Recorder
- Manage, create, execute your test cases in one workspace
For more advanced users, you can have:
- One central platform for both functional and visual testing
- AI-powered visual testing features
- AI-powered test case recommendations based on user analytics with TrueTest
- A rich array of on-cloud test environments with TestCloud
- Self-healing capabilities to automatically maintain automated visual tests
- Easy integration with CI/CD pipelines such as Jenkins, GitLab, and Bamboo