Effectively managing the bug life cycle is crucial for maintaining software quality and accelerating development feedback loops. Implementing a structured process, from defect discovery to resolution, ensures critical issues are addressed systematically, improves cross-functional communication, and provides clear insights into software quality over time. A robust bug life cycle becomes increasingly vital as products scale, preventing debugging and regression testing from becoming bottlenecks.
Craft Actionable Bug Reports: Utilize a shared, consistent bug reporting format that details expected versus observed behavior, precise reproduction steps, environmental specifics, and supporting evidence like screenshots or logs. This clarity accelerates developer investigation and efficient resolution.
Optimize Defect Management Workflows: Establish a clearly defined and consistent bug life cycle with explicit status definitions, agreed upon by all teams. Prioritize defects rigorously based on their risk impact (high, medium, low) to streamline triage decisions and ensure resources focus on critical issues.
Transform Missed Bugs into Process Improvements: View any bug that reaches production as a learning opportunity, not a failure. Conduct thorough root cause analysis to identify why the bug was missed and proactively update test suites, processes, and documentation to prevent similar issues in the future, fostering continuous quality enhancement.
A flaw or error in software that causes incorrect or unexpected behavior, requiring identification, prioritization, and resolution within the defect lifecycle.
A bug life cycle is the step-by-step process a software bug goes through from the moment it's found to the moment it's fixed. This process helps teams keep track of bugs and fix them in an organized way.
Finding bugs early is important because it gives developers a chance to fix them right away, before they become bigger problems or harder to remove from the code.
The importance of a bug life cycle
The bug life cycle takes time and involves testers, developers, and project managers. In big projects, QA teams often use tools to help manage bugs. Even though it takes effort, this process helps both development and testing teams by:
Giving structure to how bugs are handled
Making sure critical issues aren’t missed
Improving communication between team members and stakeholders
Bugs and defects are often used interchangeably since they all refer to problems in software. However, there are several slight nuances that distinguish them:
Bug
Defect
Definition
Flaw or error in software that causes it to deviate from expected functionality
Any non-conformance or imperfection in the software, including functionality, usability, performance, or documentation
Scope
Specific coding or implementation error
Broader term encompassing various quality issues beyond coding errors
What exactly is a bug life cycle in software testing?
There are two ways to describe the defect life cycle:
By bug workflow
By bug status
1. Bug life cycle workflow
The flow chart below gives you some idea of the process that unfolds when a bug is identified. It is based on personal experience with various testing teams, so it’s not representative of every bug process, but it is still a typical cycle for a bug in software testing.
The table below provides a more detailed breakdown of the activities at each stage and the staff members who are likely to be involved. There are three distinct groups: testers, developers, and project managers or leads.
Bug Life Cycle Activities
People Involved
1. Execute tests.
Tester
2. Report and submit the newly found bug to a bug management system. Set bug status to new.
Tester
3. Review and decide whether to fix the bug. Assign developers if necessary. Set bug status to in progress, under investigation, or similar.
Project lead, project manager, tester
4. Investigate and reproduce the bug.
Developer
5. If the bug can be successfully reproduced, fix it. Otherwise, request more information from the tester. Update bug status accordingly.
Developer, tester
6. Provide further description or use bug-reporting tools to elaborate the bug.
Tester
7. Verify the fix by executing steps described in the bug report.
Tester
8. Close the bug if the fix is verified. Otherwise, update bug status and provide further explanation.
Tester
2. Bug life cycle stages
We can also look at the bug life cycle from the status of bugs.Each bug status corresponds to a specific activity in the bug life cycle:
New/Open
Deferred/Postponed
Assigned
In Progress
Fixed
Pending Retest
Verified/Closed
Reopened
Bug Status
Description
New/Open
The bug has been reported or identified and is awaiting review. It is typically assigned a unique identifier and entered into the bug tracking system.
Deferred/Postponed
There are two scenarios here:
The bug can’t be reproduced.
The bug is considered valid but not critical or prioritized for immediate resolution.
It will be marked as "Deferred" or "Postponed" to be addressed in a future release or development cycle.
Assigned
The bug has been reviewed and assigned to a specific developer or team responsible for fixing it. This stage involves triaging the bug, prioritizing it, and allocating resources for resolution.
In Progress
The assigned developer has started working on fixing the bug. They are analyzing the bug's root cause and implementing necessary code changes or fixes.
Fixed
The developer has made the required code changes to address the bug.
Pending Retest
After the bug fix, the bug is marked as "Pending Retest." The QA team will make final verification if the bug has truly been fixed.
Verified/Closed
The bug has been re-tested by the QA team and confirmed to have been resolved completely.
Reopened
If the bug is found to be unresolved or if new issues arise after verification, it is reopened. The development process continues from the "In Progress" stage to address the remaining issues.
What is a bug status?
A bug status shows where a bug is in its journey from the moment it's found to when it’s fixed and closed. It helps the team track progress and know who’s responsible for what. Common statuses include:
New: The bug was just reported. No one has looked at it yet.
Assigned: Someone (usually a developer) is now working on it.
In Progress: The fix is being made.
Fixed: The bug is resolved, but not verified yet.
In Testing: QA is checking to make sure the fix actually works.
Closed: QA confirmed the bug is fixed. It’s done.
Reopened: The bug came back or wasn’t fully fixed.
Bug status essentially "tell the story" of the entire bug life cycle.
Critical bug criteria to keep in mind
Not every bug is critical. But when one is, you need to act fast. A critical bug usually meets one or more of these conditions:
Breaks a core feature: Something essential like login or payment stops working.
Blocks testing or release: Testers can’t continue or a release is halted.
Causes data loss or corruption: User or system data is at risk.
Affects a large number of users: Widespread impact = high priority.
Security risk: Sensitive data can be exposed or hacked.
If a bug hits one of these, it needs immediate attention.
Challenges faced in bug life cycle
Common challenges in the bug life cycle include:
Too many bugs, not enough time: Teams can get overwhelmed, especially during crunch time.
Poor prioritization: Not all bugs are equal. Without a clear system, teams might waste time on low-impact issues.
Miscommunication: Developers, testers, and PMs aren’t always aligned on the status, impact, or next steps.
Lack of tools or process: Without a structured workflow or tracking tool, bugs fall through the cracks.
Duplicate or unclear reports: Vague or repetitive bug reports slow everyone down.
The more bugs you have, the more important it is to focus on the ones that matter most—and keep the process clean.
Use a bug reporting format the whole team agrees on. Consistency avoids confusion and sets the right expectations. If you don’t have a shared template, propose one.
2. Include the Right Details
A good bug report should answer these questions:
What did you expect to happen?
What actually happened?
How can someone reproduce it, step by step?
Where did it happen? (Device, browser, version, environment)
What proof can you share? (Screenshots, logs, error messages)
The goal is to save the next person time and guesswork.
Not everything is a full-blown bug. If something just feels off, report it as an Observation. This keeps the team informed without triggering unnecessary drama. It’s a softer signal, which is really useful for edge cases, suspicious behavior, or UX oddities.
4. Be Tactful with Wording
Some developers get defensive when bugs pop up unexpectedly. Approach it like this:
Compare expected vs observed behavior instead of saying something is simply “wrong”.
Acknowledge your own uncertainty when needed (“I may have misunderstood the requirement”).
Offer to raise the bug after a quick chat. Aim to collaborate, don’t just throw it over the wall.
5. Consider the Bigger Picture
Separate large bug clusters into smaller, individual tickets for clarity.
Be mindful of volume. Too many tickets at once can overwhelm the team.
Frame bugs as information sources, not as blame. Each bug brings visibility to what might have been missed.
Best practices to optimize your bug life cycle
1. Establish a consistent, shared workflow
Start with a clearly defined bug life cycle that’s agreed upon by everyone: QA, devs, PMs. Define each status explicitly using the list of bug status we introduced above. However, make sure that you also introduce a soft category like Observation for suspicious behavior that doesn’t clearly qualify as a bug. It keeps the signal without triggering unnecessary alarms.
2. Focus on reproducibility
Each defect should be clean, reproducible, and concise so that the devs can have an easier time localizing the root cause of the bug. That means you should specify in your bug report:
Attempting to fix every reported defect within a sprint is neither scalable nor efficient. Instead, apply risk-based prioritization to streamline triage decisions. You can categorize bugs as:
High Risk: Business-critical flows, payments, authentication
Medium Risk: User-facing but recoverable issues
Low Risk: Cosmetic, internal, or edge cases
Document triage criteria as part of your QA governance model and ensure it’s consistently applied during backlog grooming and sprint planning sessions.
4. Integrate QA Early and Often
Embedding QA only at the tail-end of development leaves no time for the dev team to troubleshoot. To ensure comprehensive test coverage and early defect detection, embed QA from the outset of the software development life cycle (SDLC).
In other words, QA teams should:
Participate in requirement analysis and design reviews
Contribute to acceptance criteria definition during backlog grooming
Provide test input during architecture discussions (especially for risky integrations)
Every QA professional will, at some point, miss bugs that make it to production. It doesn’t mean you’re careless, or incompetent. Software is complex, and it's important that you know how to respond to the situation:
1. Own the mistake
You’re not the first QA to miss bugs that end up in production, and you won’t be the last. Seniority doesn’t grant superpowers. Deadlines, assumptions, and lack of time all contribute to missed coverage. You tested what you could with what you had.
2. Shift to root cause thinking
You should treat the bug as a learning artifact. Deep-dive into the issue and ask:
Why were these bugs missed?
Were test cases unclear, missing, or incomplete?
Did you misunderstand a requirement or make incorrect assumptions?
Was regression coverage too shallow?
3. Use the missed bug to improve the process
Here are some action items:
Update your test suite with the missed cases
Propose a cross-check process (e.g., test plan peer reviews)
Use “observations” or exploratory notes to document odd behavior before it’s a bug
Start keeping an audit trail of what was tested and why
This shows you're solution-oriented and turning failure into value.
Conclusion
Managing the bug life cycle enables your team to achieve faster feedback loops. Bug life cycle management becomes more and more critical as your product scales (which means more features to test). Without the right tools, regression testing and debugging quickly become bottlenecks.
That’s where Katalon steps in.
Katalon is designed to support testers, developers, and QA managers throughout the entire bug life cycle from detection to resolution:
Katalon automatically suggests the Failure Reason based on the test result’s exception.
Rich test evidence for faster debugging
When a test fails, Katalon helps you investigate efficiently without rerunning the entire suite. For example, you can use Run from here to re-execute the script from the failed step or Enable/Disable certain steps while debugging.
One unified repository to store and manage test cases, test data, test objects, and execution history.
1. What is the bug life cycle in software testing?
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The bug life cycle is a step‑by‑step process describing how a software defect is managed from discovery to resolution. Teams follow stages from tracking a bug’s creation, through status changes, verification, and closure, to maintain structure and communication in fixing defects
Refer to: Introduction: 'A bug life cycle is the step-by-step process...'
2. Why is a defined bug life cycle important?
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A defined lifecycle helps ensure that critical bugs aren’t overlooked, improves coordination among testers, developers, and project leads, and provides a repeatable, traceable process to maintain software quality over time
Refer to: Section: 'The importance of a bug life cycle'
3. Who is involved in each stage of the bug life cycle?
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Testers execute tests, report bugs, and verify fixes.
Developers investigate, reproduce, and implement bug fixes.
Project leads or managers review bug reports, validate issues, and assign bugs for resolution
Refer to: Section: 'Bug life cycle workflow' and 'Bug life cycle stages'
4. What are the typical stages in the bug life cycle workflow?
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Common stages include:
New/Open – bug is reported;
Assigned / In Progress – developer investigates and works on it;
Fixed – resolution applied;
Pending Retest – bug is ready for QA verification;
Verified / Closed – tester confirms fix;
Reopened – if not resolved, the bug is returned for further fixes
Refer to: Section: 'Bug status' with definitions for each status
5. What do common bug statuses mean in this lifecycle?
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New/Open: newly logged and awaiting review.
Deferred/Postponed: issue will be addressed in a future release or couldn’t be reproduced.
Fixed: developer has addressed the defect.
Pending Retest: bug is ready for verification.
Verified/Closed: QA confirms resolution.
Reopened: issue persists after retest and needs rework
Refer to: Section: 'Bug status' with definitions for each status
6. How does the team verify that a reported bug is resolved?
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After a developer fixes the bug, the tester reproduces the steps described in the bug report to confirm whether the issue is resolved. If tests pass, the bug is closed; otherwise, it is re‑opened with further details for rework
Refer to: Lifecycle step 7–8: Tester verifies and closes the bug
The Katalon Team is composed of a diverse group of dedicated professionals, including subject matter experts with deep domain knowledge, experienced technical writers skilled, and QA specialists who bring a practical, real-world perspective. Together, they contribute to the Katalon Blog, delivering high-quality, insightful articles that empower users to make the most of Katalon’s tools and stay updated on the latest trends in test automation and software quality.
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