Troubleshooting Katalon Web Recorder: A Comprehensive Guide

Hello, Katalon users and software testing professionals! Today, we’re going to delve into a common issue that some of our users have encountered with the Katalon Web Recorder. This blog post is inspired by a real-life scenario shared by a user on our Katalon Community forum.

The Issue

A user recently reported an issue where the Katalon Web Recorder was not running the predetermined steps. Despite creating a new project and reinstalling the software, the problem persisted. The user was trying to automate a simple task: visiting a website and performing a search.

Possible Causes and Solutions

1. Check for Error Windows

One of the first things to check when encountering this issue is whether any error windows pop up after clicking 'Run’. If there are no error messages and the log viewer is blank, it could indicate a different problem.

2. Verify the Global Variable Format

Another user suggested checking the format of the Global Variable, URL. It’s important to ensure that the URL is correctly formatted.

3. Update the Chrome WebDriver

It was also suggested that updating the Chrome WebDriver could resolve the issue. An outdated WebDriver could affect system performance during the recording scenario.

If you’re facing a similar challenge, why not give these solutions a try? And remember, our community forum is a great place to share your experiences and learn from others. If you have any questions or need further assistance, don’t hesitate to Ask the Community!
 

The information in this blog post is based on a real-life scenario shared by a user on our Katalon Community forum and is intended to inspire peer-to-peer discussion and collaboration. Please always test solutions thoroughly before implementing them in a production environment.

Feel free to continue the discussion here.