Katalon is a 2020 Gartner Peer Insights Customers’ Choice


The Katalon team is excited to share that we were, once again, named a March 2020 Gartner Peer Insights Customers’ Choice for the Software Test Automation market.

In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Katalon is listed at the highest position in the March 2020 Gartner Peer Insights Customers’ Choice for Software Test Automation. With 640 reviews and a 4.4 rating out of 5.0 (as of 23 March 2020), Katalon Studio continues to be recognized as a Customers’ Choice for the second year in a row, as reviewed by the end-user professionals.

Started as an automation tool for small and medium teams, Katalon has progressed to become an enriched testing ecosystem for enterprise-sized teams with more advanced needs. We believe this distinction validates how the feedback and support from the community are keys to keeping Katalon a solution of choice in the software test automation market.

“We are grateful and delighted to be recognized in Gartner’s March 2020 Customers’ Choice for the second time. We believe this distinction has once again recognized our relentless effort to provide not only a high-quality product but also an excellent experience to our end-users,” said Vu Lam, CEO of Katalon. “In 2020, Katalon Studio will continue growing to become an all-in-one testing solution that enables cross-functional operations, augments resource utilization, and maximizes automation ROI for businesses at scale.” he continued.

Here are what our end-users had to say about Katalon Studio:

2020 Gartner Customer Choice - Katalon Reviews

  • “Katalon Studio – Best And Easiest Automated Testing Tool.” — Assistant System Engineer, Services Industry. Read full review
  • “Katalon has saved our company countless man-hours of manual testing.” — Quality Assurance Engineer, Manufacturing Industry. Read full review
  • “Use Katalon, Forget Selenium/QTP And Forget The Code Struggles” — QA Lead, Media Industry. Read full review
  • “Comprehensive Multi-platform Test Automation Solution – Can’t go wrong” — Software Test Engineer, Services Industry. Read full review

We also want to take this chance to show our gratitude to the Katalon community as well as all of our customers who submitted reviews. From our view, the distinction is shared with our users as they help us build up Katalon and shape a thriving automation journey.

We look forward to building on the experience that earned us this distinction. If you have a Katalon story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

About Peer Insights

Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 215,000 verified reviews in more than 340 markets. For more information, please visit

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.