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Lead Quality Engineer (QA QC, Automation tester)

Engineering
Ho Chi Minh City
Full-time
Job Description

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams around the globe, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as G2, Gartner, Capterra, and IT Central Station.

We are seeking a Quality Engineering Lead

Core Responsibilities

  • Lead Automation-First Strategy: Define and evolve an automation-first quality strategy to align with the platform's maturing, complex architecture, ensuring robust testing for scalability and reliability.
  • Dogfood Katalon Products: Act as an internal customer by dogfooding Katalon’s tools to enhance product maturity, identifying gaps and driving improvements through hands-on feedback.
  • Champion Shift-Left Testing: Collaborate with stakeholders during design reviews and feature discussions to embed quality early, providing expert insights on testability and non-functional requirements.
  • Drive Agile Excellence: Actively participate in Scrum ceremonies, provide accurate sizing for quality engineering tasks, and ensure alignment with sprint goals and deliverables.
  • Mentor Quality Engineers: Coach team members on best practices in automation, testing methodologies, and tooling, fostering skill growth and contributing to high-quality sprint deliverables.
  • Support Customer Success: Partner with Customer Support Specialists to triage escalations, reproduce defects in-house, and drive timely resolution to maintain customer satisfaction.
  • Innovate with Emerging Tech: Leverage AI, cloud platforms, and modern testing tools to enhance testing speed, quality, and cost-efficiency, staying ahead of industry trends.
Job Requirements

  • Testing Expertise: Deep understanding of test methodologies (functional, non-functional, regression) and principles, with a focus on automation-driven quality assurance.
  • Automation Experience: 5+ years of hands-on experience building automation frameworks using tools like Katalon, Cypress, or Playwright, with a focus on scalable, maintainable solutions.
  • Programming Proficiency: Strong skills in object-oriented programming (OOP) with expertise in Groovy, Java, or Python, enabling robust test script development.
  • Web, Mobile and API Testing: Proven experience in mobile (iOS/Android) and API testing, including RESTful services and tools like Postman or custom scripts.
  • CI/CD and Cloud Knowledge: Familiarity with modern CI/CD pipelines (e.g., Jenkins, CircleCI, GitHub Actions, Azure Pipelines) and cloud platforms (AWS, Azure) for seamless integration.
  • AI Testing Skills: Knowledge of integrating AI into testing workflows and validating AI-powered features, ensuring accuracy and reliability in intelligent systems.
  • Agile Proficiency: Extensive experience in Agile environments (Scrum, SAFe), with a track record of delivering quality within iterative development cycles.
  • Multitasking and Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities while maintaining high standards of quality.
  • Leadership in Quality: Demonstrated ability to guide teams on testability, acceptance criteria, non-functional requirements, and definition of done, ensuring comprehensive quality gates.
  • Communication Skills: Excellent English communication and presentation skills, capable of articulating complex technical concepts to diverse stakeholders.

Bonus Points

  • Bachelor’s degree in Computer Science, Software Engineering, or equivalent.
  • Hands-on experience with security testing methodologies and tools.
  • Proficiency in performance testing with tools like K6 or JMeter.
  • Familiarity with cloud-based testing platforms such as LambdaTest, Kobiton, BrowserStack, or Sauce Labs.
  • PSM I certification or equivalent Agile/Scrum credentials.

Job Benefit

At Katalon, we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment. But don’t just take our word for it. Take a better look below!

  • Total Remuneration: Satisfying your financial goals through competitive compensation and periodic performance bonuses.
  • Well-being & Work-life Balance: Staying healthy through comprehensive health plans, flexible work arrangements, and generous paid leaves.
  • Statutory Compliance: Labor compliance with local regulations that ensure employee security.
  • Work Facilities & Accommodation: Top-notch equipment, supportive allowances, and A-class facilities.
  • Diversity, Equity, Engagement, & Inclusion: Becoming part of a global team that celebrates differences, equal opportunity, and meaningful employee recognition.
  • Growth & Rewards: Thriving professionally through employee enablement, a culture of trust, and rewarding performance.

Katalon is proud to be an equal-opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.

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