The Katalon Blog

60+ QA Interview Questions & Answers: 2026 Guide

Written by Katalon Team | May 8, 2023 8:40:00 AM

Interviews are always a bit of a high-wire act. In 2026, the stakes are even higher as we move beyond simple manual testing into the world of AI-augmented quality engineering. At Katalon, we've seen how the most successful candidates bridge the gap between technical skill and strategic thinking.

We’ve categorized these questions by difficulty and job role (QA manager, QA lead, QA tester) so you can jump straight to the most relevant sections for your career path.

Common QA Interview Questions and Answers

1. What is Quality Assurance? Give a real-life example in software development.

QA in software development ensures software meets quality standards by testing functionality, performance, usability, and security.

For example, before launching a mobile banking app, the QA team checks whether users can log in, view balances, transfer funds, and make payments. They also test backend module communication.

If bugs are found, testers report them for fixing. Once resolved, QA retests to confirm fixes and ensure no regressions.

📚 Read More: Software Quality Management Best Practices | 5 Do's & Don'ts

2. How do you walk through the Software Testing Life Cycle (STLC) today?

Example Answer: I look at the STLC as a flexible roadmap rather than a rigid set of rules. As software delivery accelerates, we've seen the process evolve to ensure it keeps up with rapid deployment cycles. Here is my personal flow:

  • Requirement Analysis: I start by poking holes in the user stories. If a requirement is vague, I flag it early.
  • Test Planning: I decide on the "mix" here. How much is automated? Where do we need human intuition?
  • Case Development: I focus on high-impact scenarios. I often use AI to help me generate "what if" edge cases and massive synthetic datasets.
  • Execution: We run the tests, and I keep a close eye on our observability tools to see how the system behaves under load.
  • Closure: We review the results. If we’ve hit our "Definition of Done," we’re good to go.
💡 Why this is a good answer: It demonstrates that you understand the sequence of testing but aren't a slave to it. Mentioning "poking holes in stories" shows a shift-left mentality that saves the company money.

3. What is your experience with automation testing tools?

Example Answer: I’m a big believer in using tools that reduce maintenance. We’ve found that the most efficient teams are the ones that don't spend their Fridays fixing brittle locators.

  • For Web: I use Katalon for its AI self-healing or Playwright for its raw speed.
  • For Mobile: Appium is my go-to, but I always pair it with Visual AI to catch UI regressions that code-based checks miss.
  • For APIs: I use Postman for testing, but I rely on Contract Testing to make sure our microservices don't break each other.
💡 Why this is a good answer: It shows you select tools based on business problems (like maintenance debt) rather than just "what's popular."

4. Explain the different test levels and give examples

Example Answer: I categorize testing by its granularity and scope. Traditionally, we’ve used the Testing Pyramid to prioritize speed and isolation, but for modern, cloud-native microservices in 2026, I often advocate for the Testing Trophy. The Trophy shifts the focus toward integration tests—the "body" of the trophy—because in distributed systems, that’s where the most critical communication failures between services tend to happen.

Let’s use an e-commerce website to illustrate how I distinguish these levels in practice:

  • Unit testing: I focus on the smallest testable parts of the code. For example, I’d test the logic of a calculateTax() function to ensure it returns the correct amount for different regions without needing to connect to a database or UI.
  • Integration testing: Here, I check how different modules play together. A real-world scenario would be testing the connection between our "Checkout" service and the "PayPal" API to ensure card details are verified and tokens are returned correctly.
  • End-to-end (E2E) testing: This is the final verification of the "happy path" from the user’s perspective. I’d simulate a full journey: Search for a product → Add to cart → Secure payment → Receive order confirmation email → Update inventory.
💡 Why this is a good answer: It shows you aren't just reciting a textbook. By mentioning the "Testing Trophy," you demonstrate an understanding of modern software architecture where integration points are often more brittle than individual units of code.

5. What is your approach to test planning?

Example Answer: I don’t believe in a one-size-fits-all test plan. My approach depends entirely on the project’s complexity and the business goals, but I generally lean toward a Hybrid Test Planning method. This allows me to combine the strategic focus of risk-based testing with the structural rigor of model-based testing. In 2026, we’ve seen that the most effective plans are those that use historical defect data and AI-driven insights to identify high-risk areas before we even start scripting.

Here is how I break down these methodologies when building a plan:

  • Risk-Based Test Planning: I prioritize testing based on "Probability of Failure" and "Business Impact." For instance, in a banking app, I’d ensure the fund transfer logic is bulletproof before I even look at UI cosmetics. We focus our heaviest automation effort on these high-risk zones.
📚 Read More: Risk-based approach to Regression Testing: A simple guide
  • Model-Based Test Planning: I use visual models—like state-transition diagrams or flowcharts—to map out system behavior. This is invaluable for complex features like a chatbot conversation path or a multi-step checkout. It helps the team visualize the logic and ensures we haven't missed a "dead end" in the user journey.
  • Hybrid Test Planning: This is my standard for most projects. I’ll use a risk-based approach to define the scope (what we test first) and a model-based approach to design the actual cases (how we test it). It provides the flexibility needed for modern DevOps environments.
💡 Why this is a good answer: It shows you are a pragmatist. Interviewers aren't looking for someone who just follows a textbook; they want someone who can look at a specific project and decide which strategy will save the most time while catching the most dangerous bugs.
📚 Read More: Hybrid testing: How to fuse manual with automation testing?

6. What is exploratory testing?

Exploratory testing is a testing approach that involves simultaneous learning, test design, and execution. It is used when there is no formal test plan or script, and when teams need to discover issues not yet covered by existing test cases.

It is typically performed by experienced testers who rely on domain knowledge, intuition, and creativity to uncover defects.

If you're interested in exploratory testing, Callum Akehurst has written a great blog on how exploratory testing drives good testing.

7. Explain stress testing, load testing, and volume testing

Stress Testing – Pushes the application beyond its limits to see how it breaks. This helps developers prepare for failures and improve system resilience.

Load Testing – Tests the system under expected user traffic to identify performance issues such as slow response times or high CPU usage.

Volume Testing – Evaluates how well the system processes large amounts of data to ensure no data loss or corruption.

📚 Read More: Performance Testing vs Load Testing: A Complete Guide

8. What is Agile testing and why is it important?

Agile testing is a testing approach aligned with the Agile methodology, which emphasizes collaboration, continuous feedback, and rapid iteration.

In Agile testing, testing is integrated into development and performed iteratively throughout the lifecycle. Developers, testers, and stakeholders work together to ensure the product meets customer requirements and maintains high quality.

The importance of Agile testing lies in its ability to catch defects early, provide continuous validation, and enable quick adaptation to changing requirements and feedback.

📚 Read More: How to do regression testing in Agile teams?

9. What is the difference between TDD vs BDD?

TDD (Test-Driven Development) is a coding method where developers write tests before writing the actual code, resulting in cleaner and more maintainable software.

BDD (Behavior-Driven Development) focuses on defining software behavior from the end-user perspective using plain language that both technical and non-technical stakeholders understand.

Below is a table for quick comparison:

  TDD BDD
Definition Start software development by writing test cases. Use given-when-then syntax to:
  • Define software features and functionalities
  • Write scenarios, step definitions, and automated tests
  • Write BDD automated tests
Goal Test coverage and code testability Alignment between technical and business stakeholders
Test writing Developers Varies by team. Ideally:
  • Testers and business analysts write BDD and acceptance tests
  • Developers and automation engineers implement the tests
Tools Test libraries: JUnit, NUnit, TestNG, Selenium
Testing tools: Katalon, TestComplete
Available frameworks: Cucumber, SpecFlow, Behave

📚 Read More: TDD vs BDD: A Comparison

10. What is Data-driven Testing?

Data-driven testing is a design pattern that reuses the same test flow across multiple sets of input data.

Scenario Test Case Data Input
Login Scenario
  1. Enter username
  2. Enter password
  3. Click Login
Test Case 1 Valid username and password combinations
Test Case 2 Invalid username and password combinations

The purpose of data-driven testing is to avoid hard-coding single input values. Instead, tests are parameterized and read data dynamically from sources such as databases, spreadsheets, or XML files.

Data-driven testing is particularly useful for:

  • Input validation
  • Boundary testing
  • Error handling and exception testing
  • Compatibility testing across different browsers, devices, and OS configurations
  • Performance testing with varying data loads
📚 Read More: A Guide to Data-driven Testing

11. What is performance testing?

Performance testing evaluates a system’s responsiveness, scalability, stability, and speed under different workload conditions. It determines how the application behaves under normal and peak load, such as high traffic, large data volumes, or concurrent user interactions.

The results help identify bottlenecks, optimize performance, and improve overall user experience.

12. What is accessibility testing?

Accessibility testing evaluates whether a software application or website is usable by all users, including people with visual, auditory, motor, or cognitive disabilities. It checks compatibility with assistive technologies such as screen readers, magnifiers, and voice recognition tools.

13. Compare manual testing vs automated testing. Should QA teams move to automation?

Aspect Manual Testing Automated Testing
Definition Testers manually perform the actions in the application. Tests are typically written in text editors, Xray, test management tools, or spreadsheets. Testers define the interaction steps, then write automation scripts to execute them. Scripts can run on-demand or on schedule.
Cost Lower upfront cost; depends on human testers. Difficult to scale. Investment in developers/automation engineers and tools (automation frameworks, CI, test management, defect tracking).
Test Coverage Low High
Reusability Test content cannot be reused easily. Test content is highly reusable, including:
  • Test cases
  • Variables
  • Action keywords
  • Custom keywords
Types of Testing Exploratory testing
Usability testing
Ad hoc testing
Regression testing
Integration testing
Data-driven testing
Performance testing
Tester Business stakeholders
Manual test engineers
Developers or automation engineers

If testing is repetitive and requires frequent regression cycles, teams should consider automation. Manual testing still adds value for exploratory or ad-hoc scenarios. The decision depends on project type, goals, and complexity. Here is a guide to move from manual testing to automation.

📚 Read More: 15 Different Types of QA Testing

14. Compare black-box testing vs white-box testing

  Black-box Testing White-box Testing
Definition Write tests without visibility into internal code or structure. Write tests with full visibility into internal code and structure.
Goal User experience, security, compatibility. Code quality, logic correctness, optimization.
Testing levels UI end-to-end testing
Compatibility testing
Unit testing
Integration testing
Static code analysis
Tester Business stakeholders
Manual test engineers
Developers

15. Explain end to end testing in your own words. Compare End to End Testing vs Integration Testing

End-to-End testing checks the entire application to ensure all parts work together as expected, just like a real user would experience. It tests everything from the front end to the back end, including databases, APIs, and third-party services.

Aspect

End-to-End Testing

Integration Testing

Scope

Tests the entire system from start to finish.

Checks how different modules work together.

Purpose

Ensures the full application functions correctly.

Verifies data flow between connected components.

Example

Testing a complete online shopping process.

Checking if the payment gateway communicates with the checkout page.

Top QA Tester Interview Questions And Answers

The list above includes common QA interview questions that anyone in the industry may face. This section provides QA interview questions specifically tailored for QA testers.

QA testers are responsible for executing test cases, identifying and documenting defects, and providing feedback to developers. They are often asked technical questions to assess their understanding of testing processes and automation best practices.

16. How do you perform visual testing?

Visual testing can be performed manually, where testers visually inspect the application for UI inconsistencies. However, this method can be time-consuming and prone to human error.

Many testers use Image Comparison techniques: they capture baseline screenshots of UI elements and compare them with new screenshots to detect unexpected changes.

Even so, this approach may generate false positives. Using visual regression testing tools helps reduce false positives and improves efficiency.

Read More: How Automated Visual Testing Will Redefine the Testing Pyramid?

17. How do you prioritize test cases for execution?

Example Answer: I prioritize based on a "Value vs. Risk" matrix. In any given sprint, we can’t always test everything, so I focus on the features that would cause the most damage if they failed. I start with Business Impact—critical flows like Login and Checkout—and then look at Historical Data to see which modules have been "buggy" in the past. If we’re under a tight deadline, I’ll focus specifically on the high-risk, high-frequency paths that users touch every day.

There are many factors we consider when prioritizing, but these are the 9 most common criteria I use:

  • Business impact: Does this break a revenue-generating flow?
  • Risk: Is this a new, complex feature with high failure potential?
  • Frequency of use: Is this a feature 90% of our users visit?
  • Dependencies: Will this test block other downstream tests?
  • Complexity: Does the logic involve multiple integrations?
  • Customer feedback: Are we addressing specific pain points reported in prod?
  • Compliance: Is this a legal or industry-mandated requirement?
  • Historical data: Has this area historically been a "bug magnet"?
  • Test case age: Does an old test need a refresh to stay relevant?
💡 Why this is a good answer: It shows you aren't just running tests in numerical order. It proves you understand that QA’s job is to mitigate risk for the business, and you know how to allocate your time where it matters most.
📚 Read More: How to select test cases for automation?

18. What are the key components of a good test case?

Example Answer: For me, a "good" test case is one that anyone—even someone outside the QA team—could run and get the same result. It has to be clear, independent, and maintainable. I focus on making sure the Expected Result is unambiguous and that the Preconditions are clearly defined so we don't waste time troubleshooting environment issues that aren't actually bugs.

When I’m reviewing or writing cases, I look for these core components:

  • Clear Identifier: A unique name or ID for easy tracking and regression filtering.
  • Scalability: Designing it to be reusable across different cycles or projects.
  • Data Variety: Including both positive and negative data to uncover edge cases.
  • Environment Context: Specifying the browser, device, or OS where the test is most relevant.
  • Independence: Ensuring the test doesn't rely on the state of a previous test to pass.
  • Centralized Storage: Keeping it in a tool like Xray or Katalon TestOps for easy maintenance.
💡 Why this is a good answer: It demonstrates that you care about efficiency. A test case that only the author can understand is a liability; a test case that is scalable and clear is an asset.

19. What are defect triage meetings?

Example Answer: I look at triage as the "Quality Filter" for the project. It’s where QA, Development, and Product Owners come together to look at the current bug backlog. My role is to present the identified defects—including their severity and impact—so the team can decide which ones are "must-fixes" for the current release and which can be safely deferred. It’s about ensuring the dev team is working on the most important issues first.

💡 Why this is a good answer: It shows you are a collaborator. Triage is where technical reality meets business priority, and your answer proves you know how to navigate that intersection.

20. Can you provide an example of a particularly challenging defect you identified?

Example Answer: While I can't name the specific project, I often share a scenario where I found an "intermittent" bug—those are always the toughest. I found an issue where a session would time out only when a user switched between three different tabs during a specific API call. I used the following framework to resolve it:

  • Step 1: I documented the exact sequence and used observability logs to find the hidden error code.
  • Step 2: I explained that it was challenging because it required a very specific set of user behaviors and network conditions.
  • Step 3: I collaborated with the backend dev to track the session token across the microservices.
  • Step 4: We hit a roadblock where we couldn't replicate it in our local environment, so we had to use synthetic data in a staging environment.
  • Step 5: I verified the fix by running an automated "soak test" for several hours.
  • Step 6: The lesson learned was to always monitor session handoffs more closely in our integration tests.
💡 Why this is a good answer: It’s a masterclass in storytelling. By using this framework, you show that you are methodical, persistent, and capable of working across teams to solve problems that aren't "obvious."

21. Explain API Testing and show your approach to API Testing

API testing is the process of verifying that an API behaves as expected. It checks functionality, performance, security, and how the API handles various inputs and edge cases.

Key considerations when designing API tests:

  • Read the API documentation to understand functionality and technical requirements
  • Consider the architectural style — REST, GraphQL, and SOAP require different testing approaches
  • Automate data-driven tests to validate flows against varied data types, formats, and scenarios
  • Manage endpoints by grouping them to avoid duplicates and ensure complete scenario coverage

22. How do you ensure that test cases are comprehensive and cover all possible scenarios?

It’s impossible to cover every scenario, but testers should aim to expand beyond the happy path, which tests the system under ideal conditions.

In addition to standard cases, testers should include edge cases and negative scenarios, such as unusual inputs, unexpected user behavior, and invalid data. These areas are more likely to expose vulnerabilities that can improve overall test coverage.

23. What is your approach to identifying and reporting defects?

Many QA testers follow this workflow when identifying and reporting defects:

  1. Replicate the defect and collect details such as steps to reproduce, screenshots, logs, and environment info
  2. Assign a severity level based on the issue’s impact
  3. Log the defect with clear descriptions, expected vs. actual results, and reproduction steps
  4. Communicate and collaborate with developers to determine root cause and solutions
  5. Follow up until the defect is fixed and verified

24. How do you measure the effectiveness of your testing efforts?

Common testing metrics include:

  1. Test case execution rate
  2. Test coverage
  3. Defect density
  4. Defect rejection rate
  5. Mean time to failure (MTTF)

25. What are test management tools?

Test management tools help QA teams organize and manage their testing efforts. They support test case creation, execution tracking, test planning, reporting, and overall test lifecycle management.

26. As a QA tester, what do you think make a "high-quality" website?

A high-quality website should satisfy three things:

  1. Functional Reliability: A high-quality website simply works. Every element behaves as expected across devices, browsers, and user paths. This is the core of QA testing.
  2. UX Consistency: A high-quality website feels intuitive. Users shouldn’t have to guess what will happen when they click something. It's harder to measure UX, but a good tester should have a sense of what makes good and bad UX. Here are some examples of good B2B websites that you can use for inspiration. A lot of B2B SaaS websites follow UI/UX best practices, so that should be a good starting point.
  3. Performance: A high-quality site doesn't just look good. It should be fast, and it holds up under pressure.

Top QA Manager Interview Questions

QA interview questions for managers focus on leadership, strategy, and team management. In regulated industries like BFSI or Healthcare, compliance knowledge is also crucial. For technical QA questions, refer to the previous section. This section highlights management-focused questions.

27. Describe a situation where you had to make a difficult decision in managing a testing team, and how you handled it.

This is a situational question with no single correct answer. Use the STAR method to structure your response:

28. How do you ensure that the testing team is aligned with the development team and the product roadmap?

  • Regular communication between testing and development teams
  • Collaborative refinement of user stories
  • Alignment on standardized testing methodologies
  • Integrating testing activities into the development workflow
  • Adjusting testing priorities based on roadmap or development changes

29. What is your experience with implementing an automation testing tool?

  1. Identify automation opportunities and prioritize based on impact
  2. Evaluate and select automation tools based on technical needs
  3. Define KPIs and success criteria, and establish monitoring/reporting
  4. Train the team and set up governance, policies, and procedures
  5. Track effectiveness and refine the strategy as needed

📚 Read More: How To Choose The Right Automation Testing Tool?

30. How do you leverage your technical knowledge and experience to guide your team in identifying and resolving complex testing issues and challenges?

QA Managers are not just managers — they were testers first. Their technical expertise helps them guide the team through roadblocks and collaborate with development and product teams. They also perform high-level analysis and make data-driven decisions to improve testing efficiency and quality.

31. How do you manage your QA team?

This question explores your management style. Effective QA managers communicate well, show empathy, lead diverse groups, and take accountability for overall team performance.

General QA Interview Questions

Interviewers often ask general questions to understand your personality, motivations, and knowledge of the company. These questions are straightforward and can usually be answered on the spot. Review the common examples and prepare accordingly.

  1. What are your key strengths? Also, share a weakness and explain how you plan to address it.
  2. How did you learn about this job opportunity?
  3. Why are you interested in this position?
  4. What is your ideal job?
  5. Describe yourself using three adjectives.
  6. What do you enjoy doing outside of work?
  7. Why should we hire you as a QA tester/QA analyst/QA manager?
  8. What type of work environment do you prefer?
  9. Who has influenced your career the most?
  10. What are your career goals for the next five years?

QA Interview Questions On Background And Work Experience

These questions help interviewers understand your professional background in depth. They usually come after general questions. Provide detailed, thoughtful answers that demonstrate your expertise and show who you are in a work environment.

  1. Can you tell us about your background and experience in QA?
  2. What brought you to a career in QA?
  3. What do you think were your biggest achievements in your QA career?
  4. Have you worked on any challenging QA projects? Can you describe them in detail?
  5. Can you show us your thought process when you resolve this specific testing problem?
  6. How do you handle and prioritize multiple testing projects at once?
  7. Can you give an example of a bug you found that required extensive communication with the dev team?
  8. Are you familiar with any automation testing tools? How do you use them in your daily work?
  9. What are some recent advancements or updates in QA technology that you know?
  10. Can you describe a situation where you collaborated with developers or other teams to resolve a testing issue?

Tricky QA Interview Questions

These QA interview questions go beyond textbook knowledge—they focus on real-world problem-solving. Interviewers, especially experienced QA testers, can easily tell whether a candidate has encountered these situations firsthand.

How to Answer Effectively:

  • Use the provided answers as references, but incorporate your own experiences for authenticity.
  • Apply the STAR method (Situation, Task, Action, Result) to structure your responses.
  • Be specific and demonstrate your thought process. How you approach problems matters more than just having the correct answer.

Here are some of those questions:

  • What is your approach when you encounter a scenario where the requirements are incomplete or missing?
  • How do you handle testing in situations where there is a tight deadline?
  • Can you explain how you would test a complex software system with limited documentation?
  • What are some of the most common technical problems in software testing?
  • How do you ensure compatibility of a web application with multiple browsers and devices?

Real Talk: Common Pitfalls from the QA Community

We asked our community of testers and hiring managers to share the "red flags" that cause them to pass on candidates. Here’s what they told us:

  • The "Not My Bug" Syndrome: One of the biggest complaints from leads is when a candidate says, "I found the bug, it’s the developer’s job to figure out why it happened." In 2026, the best testers are investigators. They look at logs and help isolate the root cause.
  • Vague "Research" Answers: "I want to work here because you're a leader in tech." Hiring managers hate this. Why are we a leader? Did you try our app? Did you read our tech blog? Not doing your homework is the fastest way to the exit.
  • The "Textbook" Trap: Community members noted that many juniors give perfect definitions of "Regression Testing" but can't explain how they'd prioritize a regression suite when a release is happening in 30 minutes. Real-world application beats rote memorization every time.
  • Over-reliance on Tools: "I use Selenium" isn't an answer. Why Selenium? If Selenium wasn't available, how would you solve the problem? Hiring managers are looking for critical thinking, not just tool proficiency.

Recommended Readings For Your QA Interview

The list above mostly covers foundational QA theory. In many companies, you may also be asked to complete an interview project that requires demonstrating real testing skills. Explore the Katalon Blog for current insights on the testing industry, especially automation testing, which is invaluable for interviews.

As a leading automation testing platform, Katalon offers free software testing courses through Katalon Academy, a comprehensive knowledge hub full of practical learning resources.

Katalon Academy provides short-form beginner courses, advanced platform guides, and specialized training for API, mobile, desktop, and web testing. The platform is updated frequently to reflect current industry practices, making it helpful even for experienced testers looking to refresh their skills.

To further prepare for interviews, explore these topic-specific question lists:

Test Your Knowledge: The 2026 QA Challenge

Think you're ready for the modern Quality Engineering landscape? We've designed this quick 10-question check to see how well you've mastered the 2026 trends and strategic approaches discussed in this guide.

 

Quiz Complete!