Effective date: May 17th, 2022
The categories of personal information we collect:
Contact information (such as name, email, address)
Internet activity (such as pages viewed on our Site)
Computer/device information (such as IP address or geolocation information)
Professional or employment related information, and
Inferences from the foregoing
The categories of sources of the personal information we collect:
- Registrations, sign-ups, forms and other features of the Site
- Cookies and other passive data collection technologies from our Site
- Business cards and other offline contact information
- Third party partners and online sources
The business or commercial purposes for which we collect personal information:
- Providing you services, processing your payments and servicing your account
- Marketing our products services to you
- Security and maintenance
- Analyzing and improving our services, systems and business and other quality control
- Complying with law and legal process
- Operating the Site and our Offerings and services, including short term transient uses for your interaction with the site
- Verifying your identity if you make information requests from us
The categories of third parties with whom we share personal information:
- Providers of hosting and other technology services for the Site and Offerings
- Providers of billing or credit card services to Katalon
- Other third party partners or providers of data, technology or services to Katalon and its customers
The categories of personal information we share with third parties:
- Contact information (such as name, email, address)
- Billing information
- Internet activity (such as pages viewed on our Site)
- Computer/device information (such as IP address or geolocation information)
- Professional or employment related information, and
- Inferences from the foregoing
Katalon does not sell personal information it collects to third parties.
INFORMATION WE COLLECT AND HOW WE USE IT
We collect information from you as part of certain features on our Site, such as when you register for our Offerings. The information we collect may include your name, email address, company name, phone number. Your IP address, page views and actions on our Site are also collected. We may use the contact information you input to send you or your organization support information, product and service announcements, and other business communications, to service our Site, and as necessary to perform services for you or your organization once you or your organization becomes a customer. Also, we may share this information with our business partners and corporate affiliates for their use in the manner described above.
In addition to the information described above, our third party payment processor may collect credit card and other payment information from you via the Katalon Store. In addition to the uses described above, that credit card and other information to complete transactions you conduct through the Katalon Store. We may share information you provide via the Katalon Store to the third party whose Offering you have obtained for them to use in the same manner as described above, including as necessary for them to provide you service and support regarding the Offering.
Tools employed on our Site may gather your IP address when you access the Site. We use IP addresses to analyze trends, administer, maintain and improve the Site, and gather broad geolocation information for aggregate use. Your IP address may indicate the city from which you are accessing the Internet, but we do not use your IP address in a manner linked to any other of your personally identifiable information.
If you would like further information on the cookies we employ, please contact us via the email address provided below. Below are some online resources that provide some helpful information on how change your cookie preferences:
https://www.youronlinechoices.eu (if you are based in the EU)
https://www.aboutads.info/choices/ (if you are based in the US)
UPDATING AND REMOVING YOUR INFORMATION
You may request that we disclose to you the personal information we collect from you through the Site and how we use and disclose that information. We will let you update your personal information that you have provided to us through the methods available on the Site. You may also contact us to change update or remove your information via the email address below. We will also take steps to make sure that any updates or removal requests that you provide are processed in a timely and complete manner. Where required by law, we will take reasonable steps to verify a user’s identity before granting access, changes or deletion of that user’s personal information. For example, we may require you to provide your email address or similar information to verify that you are the person you claim to be. When we do this, we delete the information provided if you do not timely respond to the request for verification. If you request that we remove your personal information, that may impact your ability to fully access the Site or receive our Offerings.
Katalon uses third parties in a variety of ways and may share personal information with them in connection with business. We have agreements with these companies that contain protections regarding use of personal information. Third parties may operate or host the Site or the computers that operate the Site, store or process data for us, provide services related to the information requests that you have submitted or communications we provide to you. Some of these third parties that we use include the following: Hubspot, Google, Woopra, Segment, Stripe and Mailchimp. For example, we use Segment and Woopra to store and analyze contact information that you provide to us. We do not sell personally identifiable information collected via the Site to third party marketers. We do have third party resellers, sales agents and partners, and we may share contact information with them for them to provide sales, support, implementation and related services in connection with our Offerings.
You understand and agree that technical processing of your information is and may be required (a) to send and receive messages regarding your use of the Site; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our Site; and (d) to conform to other, similar technical requirements.